Privacy Policy

Privacy Policy for Sima NV

Effective date: 01/10/2024

1. Introduction

Welcome to Sima NV. We are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit our website (sima.com) and use our services. By using our website and services, you agree to the terms outlined in this policy.

2. Data controller

Sima NV
Boulevard Industriel 99
7700 Mouscron, Belgium
Email: info@sima.be
Phone: +32 56 85 62 00

3. Information we collect

We collect various types of personal data to provide and improve our services, which may include:

  • Personal identification information: Name, email address, phone number, and physical address.
  • Technical data: IP address, browser type, operating system, and browsing behavior on our website.
  • Other information: Any other data you voluntarily provide through contact forms, emails, or other communication channels.

4. How we use your information

Sima NV uses your personal data for the following purposes:

  • Service delivery: To operate, maintain, and provide our website and services.
  • Communication: To communicate with you, including responding to your inquiries and providing customer support.
  • Improvement: To improve our website, products, and services based on the analysis of your usage.
  • Marketing: To send you promotional materials and updates, with your consent.
  • Legal obligations: To comply with legal obligations and protect our legal rights.

5. Legal grounds for processing

We process your personal data based on the following legal grounds:

  • Consent: You have given your consent for one or more specific purposes.
  • Contract: Processing is necessary for the performance of a contract to which you are a party.
  • Legal obligation: Processing is necessary to comply with a legal obligation.
  • Legitimate interests: Processing is necessary for the purposes of the legitimate interests pursued by Sima NV or a third party.

6. Data sharing and disclosure

We do not sell, trade, or transfer your personal data to external parties without your consent, except under the following circumstances:

  • Service providers: We may share your information with third parties that help us operate our website and conduct our business activities.
  • Legal requirements: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights.

7. Data security

We implement various security measures to protect your personal data, including the use of encryption, secure servers, and access controls to prevent unauthorized access, modification, disclosure, or destruction of your personal information.

8. Data retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your rights

You have the following rights regarding your personal data:

  • Access: You may request access to the personal data we hold about you.
  • Rectification: You may request correction of inaccurate or incomplete data.
  • Erasure: You may request the deletion of your personal data under certain conditions.
  • Restriction: You may request the restriction of the processing of your data under certain conditions.
  • Data portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
  • Objection: You may object to the processing of your data based on legitimate interests. To exercise any of these rights, you can contact us using the contact details above.

10. Changes to this privacy policy

Sima NV reserves the right to update this privacy policy at any time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any updates.

11. Contact us

If you have any questions or comments about this privacy policy or our data practices, please contact us:

Sima NV
Boulevard Industriel 99
7700 Mouscron, Belgium
Email: info@sima.be
Phone: +32 56 85 62 00

By using our website and services, you acknowledge that you have read and understood this privacy policy.